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Friends and Family Test

We are now participating in the Friends and Family test at the surgery.  There is a box in reception for anonymous responses.  Also patients with appointments with also receive a text message asking two questions.  This is to help the practice gather information from patients about ways in which we can make improvements to our service.

 

You can also click on the Friends & Family tab and fill out the form.

 

 

 

1 Friends and Family Test

2 Comments


Privacy Protection

We use the information entered into this form only for the purposes of processing your Friends & Family Test submission. Information entered into this form is stored and accessed securely by designated Practice staff.

Issues raised in comments may be discussed between relevant members of the Practice. The information is used for quality monitoring purposes, in line with the expectations of the patients submitting the feedback.

The form does not require personal information. Any personal information transmitted via this form may be anonymised by the Practice when this is required to ensure compliance with General Data Protection Regulation.

All submissions are collated and sent to NHS England.

This information is kept for as long as the site is active or it is deleted by a site administrator.

Learn more about our Privacy Policy and Terms of Use. Should you have any concerns about sending your personal details using the web, please use one of the alternative methods offered by our organisation.


Your Neighbourhood Professionals. Just a Click Away! Private physiotherapist in Lancaster
187-189 Manchester Road, Burnley, BB11 4HP
  • Telephone 01282 420680
Practice Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away! Private physiotherapist in Lancaster
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