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Suggestions or Complaints

Suggestions

If you have any comments - good or bad - about the service you have received from the doctors or any of the staff working in this practice, please let us know.

We know have a suggestions box in reception. 

Complaints

We have an in-house complaints procedure. A complaint may be made to the practice manager, who is responsible for investigating any complaints made about the practice and ensuring action is taken in light of the outcome of any investigation. 

Please see the complaints procedure and complaints leaflet attached explaining how to complain.

complaints procedure.docx

Complaints leaflet.doc

 

Your Neighbourhood Professionals. Just a Click Away! Private physiotherapist in Lancaster
187-189 Manchester Road, Burnley, BB11 4HP
  • Telephone 01282 420680
Practice Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away! Private physiotherapist in Lancaster
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